1. How do I place an order?

You can browse through our product lines online and select the invite that meets your needs. Then you can email, call, or fax us. We will help you pick out the wording and font color and style. You can also make an appointment to come in and pick out your invitation for your event in our studio.

2. Can I see a proof?

You can request a proof. Most companies charge a nominal fee. Most proofs are faxed or emailed black and white.

3. Do you require a deposit?

We require payment in full before placement of order.

4. What forms of payment do you accept?

We accept cash, personal checks, money orders and cashiers checks. We accept Visa, MasterCard, Discover and American Express through Pay Pal. You do not need a Pay Pal Account to pay with your major credit card. We will send you an invoice with the option to pay via pay pal.

Payment is required in full prior to placement of your order.

5. Will I be charged sales tax?

We collect Pennsylvania Sales Tax of 6% for orders shipped to Pennsylvania.

6. Do you do custom envelope addressing?

Yes, some lines do offer custom addressing for additional fees.

7. Can I pick font color and font style?

Yes, most companies have their own color and style choices to choose from. Some companies do charge additional fees for colored ink.

8. What are the shipping charges?

It varies depending upon the line. Most are based upon weight and size of package and some companies charge based on total of order.

9. When should I order my invitations?

You should order wedding invitations at least 3-4 months prior to the date that you want to mail them out. You should mail your invitations out 4-8 weeks prior to the event.

10. What happens if there is an error in printing after receiving the order?

We encourage you to request a proof (for a nominal fee) to ensure accuracy. Please contact us immediately after discovering any mistakes. If it is a company mistake we will do everything to get them reprinted to you as soon as possible at no cost. We can not be held responsible for customer errors so please make sure that you double check the information BEFORE submitting your order.

11. Do you have sample wording?

We can help you pick out the wording for your event or you may refer to the following site for sample wording and etiquette www.verseit.com

12. How much is postage?

Postage depends upon the invitation size and weight. We would suggest taking a completed invitation to the post office to determine the actual weight before you send them out. Some invitations do incur extra charges for size.

13. What is the return/refund policy?

Do to the nature of the custom work we do not offer returns or refunds.

14. How long does it take to receive my order?

The time it takes depends on the profession line. It varies from a few days to a few weeks. Custom orders will take longer. Rush Services are available for an added fee. Expedited shipping services are also available. Please contact us for rates.

15. What is the minimum order?

Most companies do have a minimum order. It is usually 25.